Press Releases
Merry Christmas and Happy New Year from Our Family to Yours
Posted on Friday, December 20th, 2019
Instant Access to Your Patient Info is at MyMercy Web Portal or App
Posted on Friday, December 13th, 2019
Medical Records Obtainable In Person or Online
Posted on Friday, December 13th, 2019
Jamie Girard, Claims Review and
Medical Records Specialist
Patients at Mercy Health/Love County Hospital and Clinic have two ways of obtaining medical information about themselves.
The time-tested way is to visit the medical records office (Health Information Management Department) in the hospital. There you can inspect your records or obtain copies of them on paper or in digital form. More importantly you can speak to a records specialist for help with your personal request or with authorizing someone else, your “proxy,” to see or copy your records.
The newest way is an easy-to-use online patient portal called MyMercy. The app gives patients instant access to their health information on their desktop computer, laptop, tablet, or smartphone 24 hours a day. (Note: Some records may only be obtainable through the medical records office).
Typical information patients will see or print from the MyMercy portal includes laboratory and radiology results, medications, visit history, discharge/aftercare information, and more. Health care proxies with authorized consent will have the ability to access the records of patients for whom they manage care.
MyMercy allows patients to view their list of scheduled appointments. Patients can also use MyMercy to communicate with their physicians. They can request prescription renewals online instead of calling the office. Email notices alert them to any new activity on their portal, such as test results, messages, or...
Your Hometown Radiology Department Accepts All Patient Referrals
Posted on Friday, December 6th, 2019