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Sharing the TAT Award: Laboratory technologists Dunhill Casipong and
Christa Kirby and laboratory director Kelvin McMillan enjoy an 
individual version of the quarterly "Turnaround Time" trophy from
Mercy System. The Mercy Health/Love County laboratory has won every
award for fastest testing laboratory among regional hospitals for the
past two years.

The Mercy Health/Love County laboratory is the reigning “Turnaround Time” champion among regional hospitals in the Mercy System.

“The award has been presented quarterly for two years. We have always been the leader,” said laboratory director Kelvin McMillan.

Turnaround time is the time it takes to get test results back to the ordering provider once the laboratory has received a specimen. “It is literally the number of minutes the laboratory is working on the test,” McMillan said.

The data is routinely collected by data mining software in the laboratory. The testing times for each Mercy laboratory are analyzed for quality assurance purposes.

Jason Padgham, regional laboratory supervisor, based in Oklahoma City, devised the turnaround time contest two years ago for the Mercy System region made up of the critical access rural hospitals plus the larger hospitals in Ardmore and Ada.

After returning from laboratory director meetings eight times in a row with the quality award, McMillan prepared individual “TAT” trophies for each technologist in the Mercy Health/Love County lab. They include Richard Acayan, Carla...

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