Non-emergency care is available 24 hours a day in the emergency room. Patients with routine, non-acute illnesses receive attention as a second priority to emergency patients. The emergency room rates for non-emergency care are comparable to clinic rates for the same services. For example, a child with an earache in the middle of the night or an adult needing care can be treated without delay by coming to the emergency room on the west end of the hospital.
Non-emergency care in the emergency room formerly was known as “extended clinic.” As before, the treating practitioner determines whether the illness or injury is a true emergency or qualifies for lower rates.